Terms and Conditions

Effective Date:2025

Welcome to HopHealth.in ("we", "our", "us"). These Terms and Conditions ("Terms") govern your use of our website and services, including booking hospital appointments through the platform. By accessing or using HopHealth.in, you agree to be bound by these Terms.

1. Use of the Platform

a. Eligibility

You must be at least 18 years old to use our services. By using HopHealth.in, you confirm that you meet this requirement.

b. Account Registration

You may need to create an account to book services. You are responsible for:

• Providing accurate and up-to-date information
   
• Maintaining the confidentiality of your login credentials
   
• All activity under your account
   

2. Services Offered

HopHealth.in provides:

• Hospital and clinic listings
   
• Appointment booking and scheduling
   
• Appointment reminders and confirmations
   

We are not a healthcare provider and do not offer medical advice. The platform is a facilitator to connect users with healthcare institutions.

3. User Responsibilities

You agree to:

• Use the platform only for lawful purposes
   
• Not impersonate others or provide false information
   
• Not use bots, scripts, or automated methods to access the platform
   
• Not interfere with or disrupt platform operations
   

4. Booking, Cancellation & Refunds

All bookings, cancellations, and refund requests are governed by our Refund and Cancellation Policy (link to policy page).

Hospitals or doctors may have their own specific terms, which will be communicated during the booking process.

5. Payments

Some bookings may require payment via our integrated payment system. By making a payment, you:

• Authorize us to charge your selected payment method
   
• Agree to the price and terms at the time of booking
   

Payment issues, including failed or delayed payments, should be reported to support@hophealth.in.

6. Intellectual Property

All content on HopHealth.in, including logos, text, graphics, and software, is our intellectual property or licensed to us. You may not:

• Copy, reproduce, or modify content without permission
   
• Use our trademarks without written consent
   

7. Disclaimers

• We do not guarantee the availability, accuracy, or quality of services provided by hospitals or clinics listed on our platform.
   
• We are not liable for any medical outcomes, delays, or issues that occur after booking.
   

8. Limitation of Liability

To the maximum extent permitted by law, HopHealth.in is not liable for:

• Indirect, incidental, or consequential damages
   
• Losses arising from service unavailability, appointment issues, or third-party conduct
   

9. Termination

We reserve the right to:

• Suspend or terminate your account for violating these Terms
   
• Modify or discontinue the platform at any time without notice
   

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Insert City, e.g., Bengaluru, Karnataka].

11. Changes to Terms

We may update these Terms at any time. We’ll notify users of significant changes through email or notices on the site. Continued use of the platform means you accept the new Terms.

12. Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: support@hophealth.in
🌐 Website: https://www.hophealth.in